Terms of Services go!
Scope
These conditions regulate the exchange of services between the parties (i) yourmile AG (hereinafter "yourmile"), the provider of driving services (hereinafter referred to as the "provider of driving services" (ii) as well as "passengers" (iii).
With the access to the services and their use the above mentioned parties (ii) and (iii) they give their legal binding agreement for the following conditions.
1. Service of yourmile
Before using the services of yourmile the passenger and the driving service provider have to register themselves with truthful personal data in yourmile and within the product go!. Only then is the user legitimated to use the software and service provided by yourmile on the basis of these terms and conditions and applicable laws.
To be allowed to create an account passengers must be of legal age. Furthermore, both driving service provider as well as passengers agree that their account information is always correct, complete and up-to-date. If account information is no longer correct, complete and up-to-date, or if the payment method on file is invalid or expired, passengers may no longer be able to access or use yourmile's services, or yourmile may terminate the agreement with them.
Yourmile offers passengers the opportunity to order services of third parties by go! App. The order by the passenger represents an offer to yourmile to conclude a purchase contract, which comes about through the order confirmation of the passenger and the driving service provider, between these two parties. Yourmile acts exclusively as a mediator. Yourmile does not provide any driving services on its own responsibility and yourmile reserves the right to refuse orders without justification.
2. Change and cancellation of service
The passenger is not entitled to permanent and uninterrupted availability of the product "go!". Yourmile as a service operator makes efforts to achieve the highest possible availability and to fix disorders as quickly as possible. Yourmile nor a proven cooperation partner from yourmile stands up for one to provide driving service order availability.
Passengers can cancel orders free of charge, as long as they are not confirmed by a driving service provider. Once to the passenger inside go! is displayed an assigned driver the order is considered as provided.
When withdrawing from a successfully provided order a cancelling fee of CHF 10.- will be charged on the deposited means of payment of the cancelling party.
3. Payment of service
For the go! App yourmile is handling for the time being exclusively the orders with prepaid trips according to the app at the fixed price agreed online. The payment takes place exclusively by the means of payment deposited in the passenger profile. All prices are in Swiss Francs and are inclusive VAT.
Costs and fees owed by the passenger and the driving service provider are considered as final and non-refundable if not otherwise determined by yourmile. All costs are payable promptly and the payment will be debited by yourmile on to the deposited means of payment. Afterwards yourmile sends a payment confirmation byemail.
Yourmile may issue in its sole discretion voucher codes that are credited on the passenger account, or other items or vouchers for the services respectively services provided by third parties, subject to the additional terms that yourmile provides for each voucher code ("voucher codes").
You agree that voucher codes : (i) only are used lawful for the specified audience and specified purpose; (ii) not duplicated, sold or transferred in any way or (by public posting or otherwise) made accessible to the public, unless expressly approved by yourmile; (iii) be blocked by yourmile at any time; (iv) only be used according to the arranged conditions specified by yourmile for the concerned voucher code; (v) can not be paid in cash; and (vi) may expire before redemption.
Yourmile reserves the right, that credit notes respectively other features or benefits, that you or another user may incur about the use of received voucher codes, to withhold or deduct likewise if yourmile believes that the use or redemption of the voucher codes is a mistake, fraud, illegality and in violation of the valid conditions for the voucher code or the present conditions.
4. Liability
The passenger as well as the travel service provider have to use the product go! that no impairments, overloads or damages occur and the purpose pursued by these applications was neither endangered nor circumvented.
All users of the product go! are responsible for all activities on their account, and they agree to keep usernames and their passwords safe and secure at all times.
Yourmile is liable as far as the cause of the damage is intentional or gross negligent breach of duty. The liability is exclusively up to the amount of the booking amount of the relevant trip.
Only Swiss law applies. Jurisdiction is Zurich.
Yourmile reserves the right to make changes to the website or regulations at any time, including these conditions. On your order, each of the terms and conditions apply, which are in effect at the time of your order. The terms and conditions can always be viewed online at www.go-app.ch or in the application itself on the terminal. If any provision in these terms is invalid, void or for any reason unenforceable, then this provision shall be deemed severable and shall not affect the validity and enforceability of the remaining prov1s1ons.
5. Data protection
Yourmile collects, uses and processes personal data only to the extent that it is legal and allowed according to Swiss data protection. The data are only used, as far as this is for the provision of the services, the use and the operation of the services offered on the website. Personal data will not be sold or lent by yourmile to third parties and are used only for internal purposes.
Third parties, including Google, place ads on websites on the internet. Third party providers, including Google, use stored cookies to show ads based on previous visits by a user on this website.
To simplify administrative activities, your contact details will be made available to the companies within the Emil Frey Group (https://www.emilfrey.ch/de/intern-weitere-gesellschaften), to which yourmile AG also belongs.
We deviate from this principle in the following case: yourmile passes on selected data as part of SBB Green Class. The use of this data complies with the "SBB Green Class" privacy policy.
The transfer of data and use other than those purposes provided here, are only allowed with the explicit permission of yourmile.
The word mark go! is a registered trademark and copyright protected.
The use of the go! website and apps as well as their contents are only allowed for individual booking of passenger transport services. All data material is copyright protected and an unauthorized reproduction forbidden.
6. Privacy policy for the use of Google Analytics
This website uses Google Analytics, a web analysis service provided by Google Inc. ("Google"). Google Analytics uses "cookies" - text files that are stored on your computer and allow your use of the website to be analysed. The information generated by the cookie about your use of this website is usually transmitted to one of Google's servers in the US and stored there. If IP anonymisation is activated on this website, however, your IP address will be truncated in advance by Google in member states of the European Union or in other contracting states to the Agreement on the European Economic Area. The full IP address will only be transmitted to one of Google's servers in the US and truncated there in exceptional cases. Google will use this information to evaluate your use of the website in order to produce reports about website activity for the website's operators and to provide services related to website and Internet use. Where appropriate, Google may also pass this information on to third parties, as long as this is legally legitimate or the data is being processed by third parties on behalf of Google. Google does not combine the IP address transmitted by your browser as part of the Google Analytics service with any other data. You can prevent cookies from being installed via the appropriate setting in your browser software. However, please note that if you do, you may not be able to make full use of all the website's functions. By using this website, you agree for Google to process the data it collects about you in the way described above and for the purposes outlined above.
7. Our contact information
go!
a service of
yourmile AG
Steinackerstrasse 5
CH-8302 Kloten
hallo@go-app.ch
